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Roman Cars

Our contact details

Name: Mr Snehal Patel

Address: 122, Ladies Grove, St Albans, AL3 5UB

Phone Number: 01727 236 866

Email: romancars.couriers@hotmail.com

Personal data we collect

We currently collect and process the following information:

  • Personal identifiers, contacts and characteristics (for example, name and contact details)
  • Name
  • Phone Number
  • Pick up location
  • Drop Location
  • Any instruction from passenger or and special requirement customer is seeking.

Personal information we ask and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

  • We make sure that we arrange transport customer according to his/her or client requirements.

We also receive personal information indirectly, from thefollowing sources in the following scenarios:

  • Through Website booking
  • By Email
  • From our Partner who we work with as supplier

We use the information that you have given us in order to contact you or if you arrange cab for someone.

We may share this information with law enforcement agency if they have court order to do so.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are to provide our services to our customers.

Your consent, You are able to remove your consent at anytime. You can do this by contacting us romancars.couriers@hotmail.com or call us at 01727 236 866.

  1. A. We make sure that we arrange transport customer according to his/her or client requirements.
    B. We have a legal obligation.
    C. We have a vital interest.
    D. We need it to perform a public task.
    E. We have a legitimate interest.

How we store your personal information

Your information is securely stored.
We keep contact details for six month. We will then dispose your information by deleting all data from our record.

Your data protection rights

Under data protection law, you have rights including:

  • Your right of access - You have the right to ask us for copies of your personal information. or client requirements.
    Your right to rectification -You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
    Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
    Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
    Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
    Your right to data portability- - You have the right to ask that we transfer the personal information you gave us to another organization, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at romancars.couriers@hotmail.com. , or call us 01727 236 866, if you wish to make a request.

How to Complain

If you have any concerns about our use of your personal information, you can make a complaint to us at romancars.couriers@hotmail.com. or call at 01727 236 866.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk